HV.Select HD telephony is a fully-hosted and managed telephony service, which enables businesses to work more efficiently and employees to be more productive. Businesses can benefit from high quality exclusivity of a Private Branch Exchange (PBX), without having to have new hardware installed on site.
Minimum capital outlay
With fully-owned IP platforms hosted in secure and resilient data centres, the only hardware required on site is a managed router, Power Over Ethernet (POE) switch, HV.Select managed connectivity, a choice of HD quality handsets or soft clients and structured cabling, if required.
HV.Select is a modular solution based on the number of users (seats) needed; allowing more seats to be added when required. Simply choose the number of concurrent calls and the functionality required for each user and HV.Select will deliver the appropriate level of managed connectivity.
A dedicated web portal controls system features for individual users and/or group administrators, enabling control of everything from vital disaster recovery to ad hoc call routing plans, from any internet-enabled device.
Why choose HV.Select?
HV.Select is a cloud based service located on multiple resilient platforms at our own data centres. As calls are routed over the HV.Select managed core network it is not reliant upon on others providers for key components of your essential communication needs. Subsequently thousands of businesses users already trust in our delivery.
HV.Select replaces legacy premise based systems, providing a scalable and resilient solution. Businesses were driven to investing in a Private Branch Exchange (PBX) or Key System for two primary reasons. Firstly the inability of the public exchange to provide the features and functions required and secondly the desire to reduce costs by minimising the number of trunk connections. Now with the HV.Select both of these goals can be achieved without the need for onsite hardware, and with browser based self-management users can remain in instant full control.
HV.Select HD telephony provides greater flexibility, additional functionality and more features whilst reducing costs. It has the power to revolutionise the way businesses communicate.
When relocating retain existing phone numbers and add further UK numbers at any time.*
In the event of an emergency or disaster, automatically re-route calls to ensure business continuity.
Introduce new users and services to suit changing dynamics.
Experience the productivity benefits of high definition voice quality and industry-leading functionality.
Administration & monitoring
The HV.Select web portal allows an administrator or user to instantly control both the system features and its integrated management tools.
Allocate single virtual numbers to flexible workers and remote employees; so they appear as if they are sitting in the office.
Integrate PC’s, phones and many leading CRM applications for enhanced customer contact management.
Presence status (BLF)
See the status of telephone users in real-time. Determine whether staff are on the phone or available. Staff can set their status to DND, available, out of the office or in a meeting.
Minimal on-site resource
Our Network Operations Centre monitors the system 24/7/365 and provides full maintenance support.
Call & line costs
Free ‘on net’ calls between users and sites dramatically reduce call costs and savings can be made on line rental costs.
No upfront costs
Per user (seat) pricing and a simple price list ensures users are in control, delivering a clear return on expenditure.
Training through accredited specialists
HV.Select trainers are industry-acknowledged experts who can ensure users get the most from solutions.**